About Us

Welcome to Hocotel Hotels

Hôcotel is a bespoke hospitality consulting and management enterprise focused on creating luxurious hotels that are thoughtful and novel. The Indian ethos is at the core of everything we do, paired with unparalleled industry experience making hotels by Hôcotel special, profitable, memorable.

We lead the industry with our threefold
approach of – culture, quality and trust.

Culture | | धयादेयम | |

Give with faith and reverence.
Service imparted with devotion, gratitude and empathy brings one fulfillment while bestowing joy and an enhanced brand experience to our guests. We take pride in instilling these values within the team across the lifestyle destinations we develop. Modern luxury coupled with Indian hospitality with an emphasis on local cuisine, art and culture set Hôcotel properties apart from the competition.

Quality | | उयोगोनरभषू णम | |

‘We progress with the work we put in.’
We turn insights into experiential ideas that transcend customer expectations. The precision we bring in to our projects translates investments into healthy bottom lines and loyal guests.

Trust | | सदासवद | |

‘Forever and always.’
Hôcotel is developed to be an investor-friendly company. We wear the hotelier’s hat but also walk in your shoes while optimising your investments. We intend to deliver the best at all times. A tryst of culture and quality bring in bountiful trust starting an eternal cycle of service, fulfillment, success and wealth (सेवा, ति तृ , समध) in the business partnership.

Our mission

To appeal to our guests and business partners (stakeholders, employees and suppliers) through our dedicated efforts of providing the highest quality in products and services that we strive to deliver with warmth, friendliness and with the company’s true culture.

 
We aim to generate high economic value for our stakeholders which together sets new standards of excellence by staying uncompromisingly true to our principles as we grow.

Our Vision

We are committed to developing a culture of trust to become business leaders in the hospitality industry by offering the highest quality products and sophisticated services that provide an excellent experience to all our guests and business partners. We, the team of Hôcotel will strive to accomplish the organisation’s vision with complete devotion.

Core Values

  • Hôcotel’s three-fold belief : Our guests come first, the institution is second and then comes the self. We care for the comfort, health and safety of the guests and ourselves and protect our institution at all times.
  • Good conduct : Our behaviour towards our colleagues and guests is empathetic, respectful and thoughtful to ensure trust and brotherhood at all times.
  • Expectations : With thoughtfulness and anticipation, we fulfill the expectations of our guests and the institution at all times.
  • Progress : We dedicate ourselves to self-development and learning to improve our professional performance and walk on the path of progress at all times.
  • Environment : We strive to be environment-friendly in all that we do. We pledge to protect the environment around us by using less harmful products or chemicals in all our executions.
  • Confluence of Culture & Modern Techniques : We carry forward our rich traditions and Indian lifestyle into the present age, combining it with the modern mindset and new-age technique to deliver the best at all times.
  • Volunteering : We volunteer to contribute to our work with honesty, sincerity and ethical behaviour at all times.

Business Ethics & Conduct

At Hôcotel – discipline, respect and humanity are at the core ethics for business conduct and these founding values are used as guiding principles across the organisation. We conduct our business within the framework of applicable professional standards, laws, and regulations.

Individually and collectively, our members are required to uphold the highest professional and ethical standards, as outlined below:

For Our Guests

  • We will treat our guests the way we treat ourselves
  • We will serve our guests with integrity and objectivity
  • We will keep our guests information confidential at all times
  • We will disclose to our guests any potential conflict of interest
  • We will clearly state in advance our professional fees and reasonable expenses that we believe are commensurate with the scope of services and responsibilities we accept ➔ We invest in long-term relationships and act accordingly
  • We display trust and provide quality at all times to our guests

For Our Engagements

  • We offer only those services which we can deliver consistently, confidently and deliver no less than what we promise
  • We nurture a corporate culture based on culture, quality and trust
  • We provide a work environment of equal opportunity based on meritocracy
  • We do not accept undisclosed commissions or brokerage fees
  • We encourage reporting violations to this code of ethics by our stakeholders to top management

For Our Profession

  • We will endeavor to stay appraised and in tune with the latest developments in the hospitality and hotel management industry and related fields of interest
  • We recognize our responsibility to the profession, to share and exchange knowhow and information with other hospitality professionals and emerge as a responsible thought leader in the industry
  • We will not misrepresent the hospitality consulting profession, other consulting firms or sole practitioners in the industry

Our Commitments

  • We are ambassadors of culture, quality, trust inside and outside of our workplace
  • We are always punctual, respecting all our stakeholders including our clients, team members, guests
  • We are respectful, treating everybody the way we wish to be treated
  • We are accountable, always delivering on our promises
  • We are proactive, always seeking to go the extra mile
  • We strive for perfection, in our personal and professional conduct
  • We are always positive, aware that our attitude affects those around us
  • We have fun, bringing a sense of enjoyment to our workplace
  • We live a healthy lifestyle, adopting and following healthy, hygienic habits
  • We are empathetic and display sensitivity to the needs and expectations of our guests and team members

Pravin Kanago

MD & Chief Consultant, Hôcotel

Hôcotel is spearheaded by Mr Kanago, a renowned name in the hospitality industry. Brands like Taj, Tirumala Hospitality, Corinthians have had the privilege of his service and contribution until he started Kanvin Association, 14 years ago. His dynamic work is an intersection between hospitality management, revenue maximisation, financial management and business anatomisation to achieve industry-leading results.

Neha Rajhans

Chief Consultant, Hôcotel

Neha is a dynamic hospitality professional bringing a rich experience of 14 years to the table. She brings thorough knowledge, logical application and efficient communication to execute everything she does including training and mentoring sessions. Learning and development, soft skills and personality grooming and SOP formulation are her biggest strengths.

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