Business Engineering

Hôcotel leverages its market intelligence in hospitality to reengineer and uplift
functional hotels or luxury resorts for accelerated growth leading to optimal economic returns.
As your business companions, we bring about a meticulous step-change in the organisation by
developing sustainable systems and processes.

Business Engineering Process for Hotels and Resorts

Audit

Past and present operational and financial data audit to identify the gaps to turn them around into opportunities.

Feasibility Survey

SWOT analysis encompassing competitor research, market demand, target customers and their needs for all revenue generating verticles of the property to plan the path ahead.

Monitoring Processes

Diligent monitoring of the new processes in play. Solving teething issues and optimising processes with reflection and reanalysis.

Change Management & Processes

Cross-departmental process changes complete with training, financial targets to achieve operational and financial goals.

Team Building

Setting internal goals, building team motivation and accountability.

Post-Completion Support

Hôcotel continues to provide virtual support for three months after project completion.

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